Helpline: 8879 9397 12/ 13/ 14/ 15

Front Office Executive

Purpose: Handling Front Desk

Key Responsibilities:

  • Courier-Dispatch Follow up
  • Handling Walk ins, Visitors and forwarding them to the concerned person.
  • Accessing pending work orders and dispatching the books through courier accordingly.
  • Follow-up with the courier recipient and conforming timely delivery of the books, failing which investigating the same with the courier agency and ensuring that the books are delivered to the recipient.
  • Comparing the particulars of the courier bill against the billing details and reporting the changes to the courier company.
  • Updating the records of sample copies distributed by the sales team.
  • Coordinating with the sales team and giving them a gentle reminder about their daily follow-ups and updating the same.
  • Handle enquiries regarding purchase of books via cheque/cash payment.
  • Updating the customers about the necessary information like bank account number, total amount, etc.
  • Taking orders over the phone and coordinating with the back office team for dispatch.

 

What we are looking for in a candidate:

1) A desire to excel
2) Good time management
3) Excellent communication skills (Written & Spoken)
4) Dedication & commitment to excellence in performance
5) Take initiative

6) Enthusiastic

 

Company Profile:

Target Publications Pvt. Ltd. began operations in 2006. We are a 10 year old organization in the field of Educational Publishing. Our financial report says, we"ve had more than 100% growth record every year since inception. However, we say, we"ve not just grown figuratively but also qualitatively.

 

Company Name: Target Publications Pvt Ltd
2nd Floor, Aroto House,

Above Surya Eye Care Hospital,

P.K Road, Mulund – West.

 

Industry: Educational Book Publishing

 

Location: Mulund (West)

Work Week: Monday - Saturday 10-6:30pm

Team Size: 150 Employees and growing.

Telephone: 7045348134/ 022 6551 6551

Website: www.targetpublications.org